Who we are
Dovane is a brand of ROOMSHOT, a business registered in Singapore (UEN 53534134B). In this notice, “we” means ROOMSHOT trading as Dovane.
What we collect
- When you book a call: your name, business name, WhatsApp number or email, and what you tell us.
- When you message us on WhatsApp: your number, your name on WhatsApp, and the messages.
- When you visit the site: anonymous visit counts. We use Cloudflare Web Analytics. It sets no cookies and does not track you across sites.
- When you become a client: the data we need to build and run your system, under a separate agreement.
Why we use it
- To reply to you and arrange the call.
- To prepare a quote and deliver the work you ask for.
- To send invoices and keep records the law requires.
We do not sell your personal data. We do not send you marketing unless you agree to it.
Who sees it
We use a small number of service providers. Some store data outside Singapore. The data handling page lists each one, the data it sees, and where it is hosted.
How long we keep it
We keep enquiry data for 12 months? after our last contact, then delete it. We keep client and invoice records for 5 years, as tax rules require.
Your rights
- Ask what personal data we hold about you and how we used it.
- Ask us to correct it.
- Withdraw your consent. We then stop using your data, unless the law requires us to keep it.
We reply within 30 days.
Contact our Data Protection Officer
Email privacy email. You can also complain to the Personal Data Protection Commission.